New Directions Psychology

Accessing our services

You do not require a medical referral to access our services.
Clients can access our service through self-referral as a private patient, via referral from a medical professional (a GP, Psychiatrist or Paediatrician), and through private health funds. We also provide services funded by other organizations or government schemes; however, verification of third parties agreement to fund services must be received before psychological services can commence.
Medicare Better Access to Mental Health Scheme
This scheme enables individuals living with mental health problems to access high quality ethical treatment from registered psychologists. Eligible individuals are able to access up to 10 individual sessions and 10 group sessions in a calendar year.
To qualify for a Medicare rebate for psychological sessions, an individual must be referred by their GP, psychiatrist or paediatrician.  Clinical Psychologists attract a substantially higher Medicare rebate as they have been endorsed by relevant regulatory and professional bodies as having specialist experience in treating mental health problems.
For individuals wishing to be referred by your GP under Medicare, you will need to attend your GP for a mental health assessment. If your GP assesses that you are experiencing a mental health problem that requires psychological treatment, he/she can prepare a Mental Health Treatment Plan. A MHTP enables you to access rebates for your psychology sessions.
When booking your GP appointment you will need a longer appointment to complete the process and may need to advise the practice that you are seeking a mental health assessment.
For GPs wishing to refer to our service under this scheme, patients can be referred under a Mental Health Treatment Plan (MHTP) (MBS Item number 2710 or 2702).
Please see our "Resources" page for MHTP referral template and a Referral Flowchart.
Medicare Chronic Disease Management Initiative
This initiative enables individuals who have a chronic medical condition to access up to 5 treatment sessions from allied health professionals to better manage their illness.
To be eligible for allied health services under this scheme, individuals must have a medical condition that has been present, or will be present, for six months or more and is managed by a GP under a specific management plan (called a GP Management Plan and Team Care Arrangements). Chronic medical conditions include but are not limited to asthma, cancer, cardiovascular disease, diabetes mellitus, musculoskeletal conditions and stroke.
For individuals to access psychological sessions to improve the management of an illness, your GP is required to prepare a specific management plan (called a GP Management Plan and Team Care Arrangements).
For GPs wishing to refer to our service under this initiative, patients managed by you under a GP Management Plan (MBS item number 721) and/or a Team Care Arrangements plan (MBS item number 723) can be referred to access allied health individual services.
Please see our "Resources" page for GPMP, TACs referral templates and Referral Flowchart.
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If you are in crisis or have a mental health emergency and require immediate assistance:

Phone the Ambulance Service - 000
Visit your local hospital emergency department
Call or visit your local mental health service
Contact your local GP